Our Policies

Refund, Cancellation & Rescheduling Policy

At La Belle Vie Charcuterie, we are honored to be part of life's most meaningful celebrations. From the moment your event is reserved, our team begins coordinating logistics, reserving staff, sourcing premium ingredients, securing inventory, and dedicating time to ensure your experience reflects the level of quality and service for which we are known.

Because significant planning and preparation begin immediately upon booking, all payments made to secure an event are final and non-refundable.

While we do not offer monetary refunds, we understand that unexpected circumstances may arise. As a courtesy to our valued clients, we offer the following cancellation credit options in the form of LBV Rewards Points:

Event Rescheduling

We understand that plans can change. Requests to reschedule an event must be submitted in writing as soon as possible and are subject to availability. While we will make every reasonable effort to accommodate a new date, availability cannot be guaranteed — particularly during peak wedding and event seasons.

If the requested date is available, a rescheduling fee may apply due to staffing adjustments, scheduling conflicts, administrative costs, venue coordination, pre-ordered ingredients, specialty products, rental commitments, and other event-related expenses incurred as a result of the change. Any applicable fee will be determined based on the specific circumstances of the event and the timing of the request.

Force Majeure

In the event of circumstances beyond either party's reasonable control — including but not limited to severe weather, natural disasters, government restrictions, venue closures, acts of God, or other unforeseen emergencies — La Belle Vie Charcuterie will work in good faith with the client to explore available options, including rescheduling or account credit where appropriate.